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Degraded

Some emails sent to @outlook.com addresses are experiencing delivery delays

Jan 28, 2026 at 01:48pm UTC
Affected services
Log in and accounts

Resolved
Jan 30, 2026 at 02:26pm UTC

Earlier delays were caused by changes in delivery behaviour on Microsoft’s consumer email platform. Microsoft confirmed the issue was not isolated to our environment. After coordination with relevant providers, normal delivery speed has been restored. Please contact us if you are still experiencing issues at support@areaofpeople.com.

Updated
Jan 29, 2026 at 01:59pm UTC

We have acknowledgment from Microsoft about the change in delivery behavior on their consumer email platform. Microsoft has acknowledged that the behavior is not isolated to our environment

Created
Jan 28, 2026 at 01:48pm UTC

We are seeing slower-than-usual delivery for emails sent to @outlook.com domains. Messages are not lost, but may take longer to arrive than expected. Our team is actively investigating and working with relevant providers to restore normal delivery speeds as quickly as possible.